We do not have a physical retail store at this time. With This Favor offers only online retail.
***When ordering, please keep in mind processing time plus shipping time. With This Favor recommends for customers interested in purchasing non-personalized and personalized items to submit their order no less than a month before their event date to ensure their order is received appropriately. For personalized glassware orders, With This Favor recommends for customers to submit their order no less than two months before their event date. It is the customer's responsibility to adhere to these recommendations. With This Favor will not be held responsible for customer's that do not provide themselves enough time to receive their order. All order changes or confirmations (such as quantity or personalization confirmations) must be made by email, not by phone. This enables both the customer and With This Favor to keep accurate records of how the customer wants to proceed. We will not make any changes to a customer's order, nor will we proceed with any order, until the customer confirms by email. We sincerely ask that all customers check their email in a timely manner.***
Step one: Processing time
Non-Personalized Items: 2-3 business days.
Personalized Items (including personalized tags, stickers, and embroidery): 4-5 business days. However, if you order an item with the prefix "KA," these personalized items will take 7-8 business days.
Personalized Glassware: 3-4 weeks.
*All processing times exclude holidays
Step two: Shipping time
In order to serve you most efficiently, we have products that ship from several different warehouses. Please find the item number of the product you are interested in. Use the first 2 letters, or the prefix, to lookup your shipping time below.
Example: The item number of the "Olive You" Olive Tray and Spreader Favor is KA23025WT. Use the prefix "KA" to lookup your shipping time below.
Lookup Shipping Time By Item Number Prefix
CA - Click here
CC - Click here
EB - Click here
FC - Click here
KA - Click here
KP - Click here
**Please note: It is the customer's responsibility to provide the date they need their order by in the comments section when ordering if the customer is unsure their order will arrive in time. All processing, personalization and shipping timeframes listed above are estimates ONLY, and are not a guarantee that an order will arrive in that timeframe. A customer can only be guaranteed a specific timeframe if he/she selects: either RUSH processing, and/or expedited (not UPS ground) shipping, as well as specifies the exact date the order is needed in the comments section when ordering. The only exclusion to a shipping timeframe gurantee is in the event of any worldwide natural disaster such as hurricanes, floods, earthquakes, etc. that would delay processing, personalization, or shipping times.**
After an order is successfully placed, you will receive an email confirmation. Additionally, once your order has shipped, you will receive an email confirmation containing a tracking number.
If your product is shipped via UPS, you can find out the status of your order at http://www.ups.com or 1-800-pick-ups.
If your product is shipped via USPS, you can find out the status of your order at http://www.usps.com or 1-800-222-1811.
It is the customer's responsibility (not With This Favor) to leave specific instructions with our shipping carriers (UPS, USPS) on how they want their items delivered (for example, on the front porch, in the office, etc.). Customers will need to contact their shipping carrier once With This Favor sends an email verifying their carrier and that the customer's order has shipped. With This Favor is only responsible for shipping a customer's order to the shipping address that the customer provides at time of check-out.
**Please note: It is the customer's responsibility to check their email for any correspondence from With This Favor in a timely manner. With This Favor cannot be held responsible for any delay in shipment due to items and information needing confirmation by the customer, nor by the customer not checking their email in a timely manner. A "timely manner" is defined as the time it takes for your items to be processed and packaged for delivery, as well as shipped. These time frames are found in the "Contacting With This Favor & Ordering Questions" section of With This Favor's policies. All order changes or confirmations (such as quantity or personalization confirmations) must be made by email, not by phone. This enables both the customer and With This Favor to keep accurate records of how the customer wants to proceed. We will not make any changes to a customer's order, nor will we proceed with any order, until the customer confirms by email.**
Sales Tax will be applied for all orders shipped within the state of North Carolina at the current sales tax rate.
If you have issues with entering your billing address and/or credit card information please contact us via:
email: Contact Us Page
phone: 1-888-803-2867
Sorry, no cash or money orders are accepted at this time.
We accept Visa, Mastercard, American Express, Discover, and PayPal for purchases. When entering your credit card information, please ensure that your billing name is exactly as it appears on your card. With This Favor also accept checks. With This Favor will not process a customer's order until payment is received.
**Please note: If the customer pays by debit/credit card or by check, and the customer does not have sufficient funds available (regardless the reason), their order will be immediately cancelled by With This Favor and the order will be refunded. Additionally, any costs incurred by With This Favor because a customer does not have sufficient funds to pay With This Favor will be deducted from the customer's refund.**
Most of With This Favor's products do not require a minimum order amount. Please refer to our product information pages for any exceptions
With This Favor provides online and phone ordering only. Once a customer submits their order, With This Favor will begin processing the order.
All order changes or confirmations (such as quantity or personalization confirmations) must be made by email, not by phone. This enables both the customer and With This Favor to keep accurate records of how the customer wants to proceed. We will not make any changes to a customer's order, nor will we proceed with any order, until the customer confirms by email. We sincerely ask that all customers check their email in a timely manner.
**Please note: All items that are ordered by a customer through With This Favor will be charged at the time the customer submits his or her order. If a customer fails to pay for their order or any costs associated with their order, With This Favor will report the customer to the Internet Fraud Division of the FBI. With This Favor asks all customers to please be honest.**
Visit our Contact Page for all the methods of contact.
