If the customer has entered incorrect shipping information, the customer is responsible for all shipping costs that are incurred by our carrier, as well as all costs by the carrier or wholesaler to ship the order again to the correct address.
*Please note: If the customer has entered incorrect shipping information, the carrier will return the product to the original shipping site. The products the customer ordered will then be inspected to ensure no damages and that all products were sent back. The customer will then be provided a refund by With This Favor, which will include the full cost of the product (if not personalized). The cost to ship the original order to the incorrect address will be deducted from the full cost of the order, as well as the cost to send the original order back to the orginal shipping site.