After an order is successfully placed, you will receive an email confirmation. Additionally, once your order has shipped, you will receive an email confirmation containing a tracking number.
If your product is shipped via UPS, you can find out the status of your order at http://www.ups.com or 1-800-pick-ups.
If your product is shipped via USPS, you can find out the status of your order at http://www.usps.com or 1-800-222-1811.
It is the customer's responsibility (not With This Favor) to leave specific instructions with our shipping carriers (UPS, USPS) on how they want their items delivered (for example, on the front porch, in the office, etc.). Customers will need to contact their shipping carrier once With This Favor sends an email verifying their carrier and that the customer's order has shipped. With This Favor is only responsible for shipping a customer's order to the shipping address that the customer provides at time of check-out.
No orders of any amount (personalized or non-personlized) can be cancelled after 24 hours of submitting the order.
*Please note: It is the customer's responsibility to check their email for any correspondence from With This Favor in a timely manner. With This Favor cannot be held responsible for any delay in shipment due to items and information needing confirmation by the customer, nor by the customer not checking their email in a timely manner. A "timely manner" is defined as the time it takes for your items to be processed and packaged for delivery, as well as shipped. These time frames are found in the "Contacting With This Favor & Ordering Questions" section of With This Favor's policies. All order changes or confirmations (such as quantity or personalization confirmations) must be made by email, not by phone. This enables both the customer and With This Favor to keep accurate records of how the customer wants to proceed. We will not make any changes to a customer's order, nor will we proceed with any order, until the customer confirms by email.